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Customer Information

Privacy Policy

Information Collected

We receive and store some of the information you enter on our website or that you otherwise provide to us. This includes personally identifying information (“personal information”), such as your first and last name, hard-line telephone and mobile numbers, postal and email addresses. Your billing information (such as credit card number, cardholder name, and expiration date), will not, by any means be stored by us. From time to time we may request and you may provide information on your preferences concerning rental cars, hotel rooms, trips, areas of interest and other preferred customer programs administered by vendors, including without limitation, rental car companies and hotel chains. You may refuse to provide some of this information but you may not be able to register on this site, book travel, complete a user profile or participate in other actions through this site.

We may receive and store information about you from our referring affiliates, business partners and other third parties related to your interaction with this site.

We may also acquire and store information about anyone else you book travel services for through this website. You should be sure to receive the consent of anyone for whom you will be booking travel or other services and you should inform them that their profile information can only be edited through your account.

We also collect certain information about how you access this website such as your IP address, details of your browser, and any website you may “click through” to reach this website.

As a general rule you will be advised at the time of booking of the exact cancellation policy for that booking. Each product has its own cancellation policy.

Use of Information

Billing and credit card information (such as credit card, name, number, and expiration date and verification code) is used only for the purpose of completing the travel bookings you make through this website. We use your other information as follows: to provide you with the products and services you request; to provide you with travel confirmation and updates; to provide travel notifications; to communicate with you, including by way of email (which you may choose to opt out); to respond to your questions and comments; to measure interest in and improve our products, services, and website; to notify you about special offers and products or services; to customize your experience on this website; to solicit information from you; to resolve disputes, or troubleshoot problems; to monitor and prevent potentially prohibited or illegal activities; and to enforce the Terms of Use for this website; and in any other way which is consistent with the purposes of this website.

Information Sharing

We may share information provided to us by you with our affiliated companies as well as suppliers, such as hotel, car rental, and activity providers, who provide the travel and related services you book through the website. All services booked through this website and provided by third-party providers are noted to be by such third party providers, and the providers are responsible for delivering the services. By making reservations through this website, you authorize us to disclose to those third parties all information necessary to complete the relevant booking. We do not control, and are not responsible for these third party suppliers and we do not regulate or monitor the use of any information that may be passed to them as part of the booking, reservation or payment process. If you have concerns or questions about the use by any third party of your personal information, you must review their individual privacy policies.

We may share your personal information in response to legally binding governmental requests such as subpoenas.

Your personal information may be considered an asset of the Company in the event of a sale, merger or bankruptcy. Should any of those events occur, we may not be able to control the use of your personal information. As such, this privacy policy is an expression of our commitment to you to maintain and use your information in the ways and for the purposes contained herein. We do not, and cannot, offer this privacy policy as a binding contract between you and us concerning the use of your personal information.

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.

We may share aggregate or anonymous information with third parties, including advertisers and investors to describe the traffic through this website, the hit rate and closing rate of transactions, the effectiveness of advertising and the value of transactions concluded through this website. No personally identifiable information will be included in these aggregated reports.

Editing Your Information

You may edit your information on your member profile page. You can close your account by contacting us at the email address listed in Our contact information. A closed account cannot be reopened, but you may open a new account at any time, provided you are in good standing with Our Terms of Use. Deletion of your account does not mean that we do not retain any of your information in our systems or backups.


Cookies are small data text files and can be stored on your computer’s hard drive and may be used by this website for the following purposes:

To recognize your browser as a previous visitor and save and remember any preferences that may have been set while your browser was visiting our site. To remember your registration information or to record your password if you wish to log in automatically. Cookies may also be used to custom tailor information to display to you or notify this website or other websites of your preferences.

To help measure and research the effectiveness of website features and offerings, advertisements, and email communications (by determining which emails you open and act upon).

Note that you may be able to block cookies by modifying certain settings in your browser of choice, however, if you do, you may not be able to access all of the functionality of this website.

We may also choose to use Local Shared Objects on this website to provide an enhanced user experience and enable Adobe Flash content and Web beacons to monitor website activity.

How we protect your information

We take the security of your personal information provided to us seriously. While it is impossible to guarantee security, we have implemented administrative and technical procedures to help protect the personal information you provide to us. We will only use your information for our business functions, only our authorized personnel will have access to your information, we will only transmit and share your information to our affiliates and business partners (as noted above) as required to fulfill the orders you place through this website and conduct our operations, and sensitive information is encrypted when being transmitted between your system and ours.

Use by Children

We do not offer our services to children. If we receive personal information of a person that we believe to be 13 years of age of less, we will only communicate with the child to inform that child that no use of this website or storage of information may be done without parental consent.

Non United States Customers and Users – International Information Transfer

When you provide your information, it will be transmitted to the United States to be stored, processed and used, where our servers, office and database are located. US data protection and related laws, and the laws of countries where you may travel, might not be the same as those in your country. By using this website you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.

We may also transfer your information to any of the countries in which we operate or in which you book travel or travel related services. You agree to and acknowledge these cross-border transfers of personal information.

Changes to this Privacy Policy

We may update this Privacy Policy in our sole discretion. If we make a material change to this privacy policy, you will be notified by email to the address on file with us in your profile.

Contact Us

If you have questions about either this Privacy Policy, Our Terms of Use or any other customer service issues, please contact at the following email address: or you may contact our customer service at +1 (407).378.6717.

This Privacy Policy is effective as of June 02